Terms of Service
Welcome to FINITY IT BD. These Terms of Service ("Terms") govern your access to and use of the FINITY IT BD website, services, and related digital solutions. By accessing our website or purchasing or using our services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
FINITY IT BD is an IT and digital solutions company providing services including:
Website: finitybd.com
Email: info@finitybd.com
Phone: 01601-001157
Location: Bangladesh
By accessing our website, submitting an inquiry, placing an order, signing an agreement, or using any FINITY IT BD service, you acknowledge that you have read, understood, and agreed to these Terms.
For projects involving a separate quotation, proposal, contract, statement of work, or service agreement, those documents may contain additional terms that apply specifically to that project.
Where there is a conflict between these Terms and a signed written agreement, the project-specific agreement will generally take precedence for that project.
FINITY IT BD provides technology and digital services according to the scope agreed with each client.
Depending on the project, services may include:
Website layouts, UI/UX design, responsive design, landing pages, and related creative services.
Business websites, WordPress websites, custom websites, web applications, integrations, and related development.
Mobile applications and related development, integration, testing, and maintenance.
AI chatbots, AI integrations, automation, AI-powered applications, and related solutions.
Search engine optimization, content strategy, digital marketing, social media marketing, and related services.
Domain registration, hosting, website migration, server-related services, and associated technical support where offered.
The exact services, deliverables, timelines, pricing, and responsibilities will depend on the agreement between FINITY IT BD and the client.
Before beginning a project, FINITY IT BD may provide a quotation, proposal, project specification, or other written description of the agreed work.
The agreed scope may specify:
Work outside the agreed scope may require additional fees and/or additional time.
Clients are responsible for providing accurate and timely information required to complete their project.
This may include:
Clients must ensure that materials they provide to FINITY IT BD do not infringe the intellectual property, privacy, or other rights of third parties.
Delays in receiving required information, approvals, credentials, or materials may affect project timelines.
Prices displayed on our website may be starting prices, estimated prices, promotional prices, or general service pricing.
The final price of a project may vary depending on:
A final quotation or project agreement may be issued before work begins.
Payment terms will generally be agreed before project commencement.
Depending on the project, FINITY IT BD may require:
For larger projects, payments may be divided into multiple milestones.
Work may be paused if an agreed payment becomes overdue.
Refund eligibility depends on the nature of the service and the stage of the project.
Because many FINITY IT BD services involve customized work, payments for work already completed may be non-refundable.
Examples may include:
If a client wishes to cancel a project, they should contact FINITY IT BD as soon as possible.
Any applicable refund will be determined based on the project agreement, work completed, third-party costs, and applicable law.
For website projects, the final website may depend on information, content, images, branding, and approvals provided by the client.
Clients are responsible for reviewing the website and providing feedback during the agreed review period.
Once a project is approved or delivered, additional changes may be treated as maintenance or additional work and may incur additional charges.
The number of revisions included in a project depends on the applicable quotation or agreement.
A revision generally means a reasonable modification to an agreed design or deliverable.
A request for completely new functionality, a substantially different design direction, or changes to previously approved work may be treated as additional work.
Where FINITY IT BD provides domain or hosting services, availability and performance may depend on third-party infrastructure providers.
Domain names are subject to the rules and policies of the relevant domain registry or registrar.
Hosting services may be subject to:
FINITY IT BD does not guarantee uninterrupted availability in circumstances outside our reasonable control.
Projects may require third-party products or services, such as:
Third-party services may have their own pricing, terms, limitations, and privacy policies.
FINITY IT BD is not responsible for changes, outages, suspension, pricing changes, or policy changes made by third-party providers.
Some FINITY IT BD solutions may use artificial intelligence or third-party AI technologies.
AI-generated outputs may occasionally be inaccurate, incomplete, outdated, or inappropriate.
Clients should review important AI-generated information before relying on or publishing it.
Where AI is integrated into a business system, the client remains responsible for determining whether the solution is appropriate for its intended use.
SEO and digital marketing results depend on many factors outside FINITY IT BD’s direct control.
These may include:
Therefore, FINITY IT BD does not guarantee specific search engine rankings, traffic levels, leads, sales, or revenue unless explicitly stated in a written agreement.
Unless otherwise agreed in writing, FINITY IT BD retains ownership of its pre-existing:
Upon full payment, the client generally receives the rights to use the final project deliverables according to the applicable project agreement.
Third-party software, plugins, fonts, images, stock assets, APIs, and licenses remain subject to their respective owners’ terms.
Clients retain ownership of content and materials they provide to FINITY IT BD, subject to any applicable third-party rights.
By providing content to us for project purposes, the client confirms that they have the necessary rights or permissions to use that content.
The client grants FINITY IT BD permission to use the provided materials as reasonably necessary to perform the contracted services.
Unless otherwise agreed in writing, FINITY IT BD may identify completed projects in its portfolio and marketing materials.
This may include:
If a project is confidential or subject to a non-disclosure agreement, FINITY IT BD will respect the applicable confidentiality obligations.
Both FINITY IT BD and its clients may receive confidential information during a project.
Each party should take reasonable measures to protect confidential business, technical, financial, and other sensitive information received from the other party.
Specific confidentiality requirements may be established through a separate NDA or written agreement.
FINITY IT BD takes reasonable measures to develop and maintain secure digital solutions.
However, no website, application, hosting environment, or internet-connected system can be guaranteed to be completely secure.
Clients are responsible for maintaining secure credentials and notifying FINITY IT BD promptly if they suspect unauthorized access.
Where backup services are included, the scope and frequency of backups will depend on the applicable service plan or agreement.
Clients should maintain independent copies of important business data where appropriate.
FINITY IT BD should not be considered the sole source of backup for critical business information unless a specific backup agreement states otherwise.
We aim to provide reliable and professional services, but we do not guarantee that our website or every service will always be available without interruption.
Service interruptions may result from:
You may not use FINITY IT BD services to:
FINITY IT BD may suspend or terminate services where reasonably necessary to address abuse, security risks, or unlawful activity.
We may communicate with clients through:
Clients are responsible for providing accurate contact information and responding within a reasonable period when their input is required for project completion.
To the maximum extent permitted by applicable law, FINITY IT BD will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of our website or services.
This may include loss of:
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by applicable law, clients agree to protect and hold FINITY IT BD and its representatives harmless from claims, losses, liabilities, damages, or expenses arising from:
Either party may terminate a service relationship according to the applicable project agreement.
FINITY IT BD may suspend or terminate services where necessary because of:
Upon termination, outstanding amounts for completed work or services already provided may remain payable.
FINITY IT BD will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control.
These may include:
We may update these Terms from time to time.
When changes are made, the “Last Updated” date will be updated at the top of this page.
Your continued use of the website or services after changes are published may constitute acceptance of the updated Terms, subject to applicable law.
These Terms shall be interpreted in accordance with the applicable laws of Bangladesh, unless a separate written agreement with a client provides otherwise or applicable law requires a different jurisdiction.
For international clients, project-specific agreements may contain additional provisions regarding applicable law, jurisdiction, dispute resolution, and cross-border services.
If you have questions regarding these Terms of Service, our services, or a project agreement, please contact us.
Website: finitybd.com
Email: info@finitybd.com
Phone: 01601-001157
Location: Bangladesh
Subject: Terms of Service Inquiry
In simple terms:
FINITY IT BD provides technology and digital services according to the agreed project scope. Clients are responsible for providing accurate information, content, approvals, and payments on time. Prices, timelines, revisions, ownership, hosting, and support may vary by project. We do not guarantee specific SEO rankings, business results, or uninterrupted third-party services.